About Emergency Rooms 24

Harare's dedicated 24-hour emergency medical centre — committed to delivering rapid, expert, and compassionate care to every patient, every time.

Who We Are

Our Practice

At Emergency Rooms 24, our team sets the highest standards of care for you and your loved ones. Patients are treated by certified emergency doctors, experienced caring nurses and technicians who are available 24 hours a day, 7 days a week, 365 days a year. 

Our Philosophy of Care

We exceed the usual standard of emergency medical care. For urgent medical conditions, our professional emergency medical team promptly offers you an exceptionally passionate, personalised and prioritised service in a convenient and friendly environment.

On average, a patient is seen in under 20 minutes.

Whether it's a sprained ankle or a life-threatening illness, you can count on Emergency Rooms 24. Although we hope that you are never in need of emergency care, know that we are here for you. At Emergency Rooms 24 - It's all about you.


How We Work

World-Class Trauma & Emergency Care

Vision 

To be a world-class market leader in the provision of comprehensive trauma and emergency medicine — right here in Harare.

Mission

To deliver effective, efficient and comprehensive trauma and emergency medicine through state-of-the-art technology and processes, staffed by highly qualified personnel in an accessible, affordable and reliable setting.

We exceed the usual standard of emergency medical care, offering compassionate and prioritised service in a convenient, friendly environment — with most patients seen in under 20 minutes.

Emergency Rooms 24 care team

Our Service Model - The 3 P's

Passionate
Genuine, caring service from a team that treats every patient as a person, not a number.
Personalised
Care tailored to your individual needs, delivered with compassion and respect.
Prioritised
Urgency where it matters most — most patients are seen in under 20 minutes.
What We Stand For

Our Core Values

Reliability

You can count on us to be here and to deliver, whenever an emergency strikes.

Consistency & Fairness

Every patient receives the same high standard of care, without exception.

Trustworthiness

We earn your trust through honest, dependable and transparent care.

Valuing Staff & Patients

We look after our people and our patients with equal dedication and respect.

Professionalism

Certified, experienced clinicians upholding the highest clinical standards.

Cleanliness

A clean, safe and hygienic environment for every patient and visitor.

Honesty & Integrity

We do the right thing, always — even when no one is watching.

Empowered Teamwork

A united team, empowered to act quickly and decisively when it counts.

Emergencies We Handle Routinely

From everyday urgent care to life-threatening emergencies, our team is equipped to handle a wide range of emergencies.

Trauma & Injuries

  • Trauma & work-related injuries
  • Lacerations & wounds
  • Sprains & fractures
  • Bone setting
  • Burns
  • Foreign-body removal

Medical Emergencies

  • Chest pain & heart attacks
  • Asthma & breathing problems
  • Seizures
  • Altered mental status
  • Acute abdominal pain
  • Pneumonia

Urgent Care

  • Allergic reactions
  • Rashes & stings
  • Dehydration
  • Overdoses
  • Pain control
  • And much more

Questions? We're Here for You.

Whether it's an emergency or a general enquiry, our team is ready to help.